Leading technology initiatives at Encore Electric, Jeff Cann brings a scientific mindset to IT leadership. His approach combines strategic planning with grassroots innovation, focusing on transforming construction through technology while maintaining strong relationships across all organizational levels.
How do you manage IT priorities in a resource-constrained industry? Jeff Cann shares his approach to leading technology initiatives at Encore Electric, discussing how clear communication frameworks and embracing user innovation can drive business success. His unique perspective on managing shadow IT and fostering collaboration offers fresh insights for technology leaders.
We review circuit consolidation, contracts, security, outage visibility, billing, and future flexibility to reduce chaos without forcing change.
Navigate through key moments in this episode with timestamped highlights, from initial introductions to deep dives into real-world use cases and implementation strategies.
01:48 – Advice for lifelong learning in IT
06:38 – Managing IT priorities and resources
16:59 – Team building during challenging times
36:38 – Future of AI in business processes
53:54 – Embracing shadow IT for innovation
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